Your privacy matters to us. By accessing or using Peladang Tech, you acknowledge that you have read and understood this Privacy Policy. To exercise your data rights or raise concerns, contact us at support@peladang.tech.

1. Introduction

Peladang Tech ("Peladang", "we", "us", or "our") operates the Peladang Tech platform accessible at peladang.tech (the "Platform"). We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable data protection laws across Southeast Asia.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our Platform. Please read this policy carefully.

2. Who This Policy Applies To

This Privacy Policy applies to all individuals who interact with our Platform, including:

If you are accessing the Platform as an employee or representative of a business, your organisation (the "Tenant") may have its own data handling obligations. We act as a data processor on behalf of Tenant administrators in certain circumstances.

3. Information We Collect

We collect information in the following ways:

3.1 Information You Provide Directly

3.2 Location Data

Location data is used solely to provide farm-specific services such as weather forecasts, risk scoring, and field mapping. We do not track your real-time personal device location.

3.3 Usage and Analytics Data

This data is collected automatically through cookies and similar tracking technologies. Please refer to our Cookie Policy in Section 9 for more information.

3.4 Communications

4. How We Use Your Information

4.1 To Provide and Maintain the Platform

4.2 To Improve Our Services

4.4 For Communication

Under the PDPA 2010 and applicable Southeast Asian data protection laws, we process your personal data on the following grounds:

6. Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We engage trusted third-party service providers who assist us in operating the Platform, including:

These providers are contractually required to protect your data and may only use it to perform services on our behalf.

6.2 Within Your Organisation

Data you enter into the Platform is accessible to authorised users within your Tenant organisation based on their assigned roles and permissions.

We may disclose your information if required to do so by law, court order, or in response to a legitimate request from a government authority, provided such request is lawful and proportionate.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity. We will notify you of any such change and your choices in relation to it.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Specifically:

You may request deletion of your personal data at any time, subject to our legal retention obligations. Please refer to Section 10 for your data rights.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

While we take data security seriously, no system is completely immune to risk. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant regulatory authority as required by law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Platform. The types of cookies we use include:

You can control cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the Platform.

10. Your Data Rights

Under the PDPA 2010 and applicable data protection laws, you have the following rights regarding your personal data:

Right of access Request a copy of the personal data we hold about you
Right to rectification Request correction of inaccurate or incomplete data
Right to erasure Request deletion of your data, subject to our legal retention obligations
Right to restrict processing Request that we limit how we use your data in certain circumstances
Right to data portability Request your data in a structured, machine-readable format
Right to object Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at the details provided in Section 14. We will respond to your request within 21 days.

11. Children's Privacy

Peladang Tech is intended for use by business operators and agricultural professionals. The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately so we can take appropriate action.

12. Cross-Border Data Transfers

Peladang primarily operates within Malaysia and Southeast Asia. In the course of providing our services, your data may be processed by service providers located in other countries. Where such transfers occur, we ensure appropriate safeguards are in place in compliance with the PDPA 2010 and other applicable laws, including contractual protections and equivalent data protection standards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on the Platform. The updated policy will take effect on the date indicated at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us at:

We aim to respond to all enquiries within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Last updated: 28 March 2026